It’s been shown in the past that a person’s status is enhanced when direct eye contact is made. This is a leadership secret: Eye contact matters.
Reputation matters, but it really matters during times of crisis.The good news is you can build your reputation against a day of trouble.
Whatever you call the point person that handles relationships with people beyond your church, that role is critical to your success.
Use this checklist to determine if you're fulfilling your role as a leader.